RX SKINCARE FAQs

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General

Why choose Veda Grace Rx Skincare?

Veda Grace saves you time by providing Rx skincare without the hassle of trips to the dermatologists and pharmacy. 

Physician-Owned– We’re 100% owned and operated by board-certified physicians specialized in cosmetic dermatology, plastic surgery and aesthetic medicine. 

The Serum-Moisturizer– Far from skin care or a prescription. The only luxurious prescription serum-moisturizer, individually made-to-order with your personalized blend of ingredients minus the preservatives.

Cosmetic Services– With every prescription you receive, you’ll also get credits to put towards cosmetic services directly from Veda Grace. These service help your naturally enhance the results from your rx skincare.

Purpose– All profits go towards providing rx skincare at cost to women receiving mental healthcare.

What is included in the Rx Skincare Membership?

When you get Veda Grace through your own specialist, you get a personalized rx serum-moisturizer, on-going online management by our specialists and a month credit towards cosmetic services.

How do I sign up? What steps are involved?

You can get Veda Grace Rx Skincare in two ways, depending on what your specialist has set up.

You can get Veda Grace Rx Skincare in your specialists office. In this setting, your specialist will prescribe your formulations online and they will be sent directly to our pharmacy. All you have to do is sign up for a membership at http://www.myvedagrace.com. Once you sign up for a membership, you’ll get your rx skincare on a monthly basis.

Your specialist may also Veda Grace online. In this case, your specialist will provide you with a code to use when signing up at http://www.myvedagrace.com. After signing up, you’ll complete a clinical history and some pictures that your specialist can review online to prescribe your formula. After our pharmacy receives their prescription, you’ll start receiving your rx skincare monthly.

Can I buy Rx Skincare without a membership?
Sorry, you cannot. We never compromise on results. Selling you a single product will serve you zero long-term benefit. However, memberships are month-to-month with no obligations. You can cancel at any time, for any reason.
When can I expect to see results?
Everyone is different, but in general you can expect the following.

Hydration: 1-2 weeks
Dullness: 2-4 weeks
Acne- 4-12 weeks
Sensitivity- 2-4 months
Pigmentation- 3-6 months
Fine Lines- 6-12 months
Firmness & Elasticity: 9-18 months

Please do not believe anyone who claims they can deliver results faster with skincare. For treatments, yes. It’s much faster. For skincare, these estimates are based on the physiology of your skin, which does not change for any brand.

Can I opt to have my products sent less frequently than every month?
Sorry, you cannot. We do not add preservatives to our products. The are made-to-order and have expiration like fresh food.
Is Veda Grace FDA-approved or FDA-certified?
Every part of Veda Grace that could possibly be FDA-approved or FDA-certified is FDA-approved or FDA-certified. Our prescription ingredients have been approved by the FDA to be safe, pure and effective. Every serum-moisturizer is made-to-order in a FDA-certified 503b pharmacy using an FDA-approved process.
Do you accept health insurance?
Insurance will not cover cosmetic conditions, regardless of whether you’re in the clinic or online. We strive to provide exceptional value for our clients by including specialist consultations, messaging, and shipments of your personalized formulation in one simple monthly subscription price, but insurance does not cover cosmetics.
Are there any eligibility restrictions?
If you are receiving Veda Grace Rx Skincare from you own specialist, they will determine whether there are any restrictions that apply to you.

Rx SERUM MOISTURIZER

What active ingredients does Veda Grace Use?

Each client’s serum moisturizer is unique. We use both FDA-approved prescription and nonprescription ingredients. Sometimes we use nonprescription ingredients like Vitamin C at prescription concentrations that you can only get from a physician. Our specialists determine your ingredients, the level of concentration, and month-to-month adjustment. Commonly used prescription or prescription-strength ingredients include:

  1. Tretinoin 
  2. Vitamin C 
  3. Vitamin E
  4. Niacinamide
  5. Glycolic Acid
  6. Salicylic Acid
  7. Hyaluronic Acid
  8. Azelaic Acid
  9. Arbutin
  10. Clindamycin
  11. Fluocinolone Acetonide
  12. Metronidazole
  13. Ivermectin
How are Veda Grace products made?

The personalization process begins with our exclusive VUE Skin Analysis. Then, a board-certified physician specializing in dermatology, plastic surgery or aesthetic medicine reviews your VUE results along with your clinical history to select the best ingredients for your formulation.

After your formulation is designed, a prescription is sent to a licensed doctor of pharmacy. They review the ingredients and confirm that there are not any cross-allergies or interactions. Your serum-moisturizer is then made-to-order in a US FDA-certified 503(b) certified pharmacy. Your personalized blend of active ingredients is suspended in an elegant FDA-certified moisturizer using our proprietary. We do not need to add any preservatives because your product is made each month. When complete, your formula will go into a beautiful bottle with an antioxidant preserving chamber before being shipped to your door. The result is completely personalized skincare that delivers real, visible results.

How does Veda Grace avoid adding preservatives?

Your rx serum-moisturizer is made-to-order every month so we can avoid adding preservatives.  

We cannot understate the health benefit of minimizing preservatives. You apply skincare products to the skin on your face every single day. With such frequent exposure, even small amounts of preservatives will have negative effects that we don’t fully understand. If your skin barrier is disrupted like most of the population, these preservatives will enter into your skin. This may be acceptable for cleansers that wash off, but not serums and moisturizers that are supposed to penetrate your skin. Most retail skincare will have enough preservatives to last 6 to 12 month so they don’t go bad on the shelf or online warehouse. By law, even ‘clean beauty’ needs this much preservation to last this long on shelves.

Are Veda Grace products cruelty-free?

Yes. We do not partake in animal testing. We only use the most highly studied and clinically-proven ingredients. All the research that was conducted on these ingredients has been conclusive for decades.

Does Veda Grace practice clean beauty?

We set a new standard for clean beauty. Our ingredients are so pure that they are only available to medical doctors and doctors of pharmacy. Our formulations do not contain phthalates, SLS or formaldehyde. Since your product is made-to-order each month, we don’t need to add any preservatives to your ingredients.

Are Veda Grace products Vegan?

The majority of our ingredients are naturally occuring in plants, but some are not. In the future, we will offer an option for vegan formulations.

Are Veda Grace products Organic?

The majority of our ingredients are natural, but some are not. In the future, we will offer an option for organic formulations.

Are Veda Grace products non-comedogenic and oil-free?

Veda Grace products are noncomedogenic, but not oil-free. Your skin naturally produces oil, so we use oils to restore any imbalances.

I don’t see a ingredient list. How do I know I won’t be allergic to anything in my prescription?

We don’t list a traditional ingredient list because they are all custom. During the clinical history gathering questionnaire, you will be able to list your allergies. It is very rare that we cannot work around your allergies, but if this is the case, we will inform you.

How much product does my serum-moisturizer contain?

Your doctor will determine the appropriate amount of product to treat your condition. 

What products can I use with my Rx serum-moisturizer?

Your rx serum-moisturizer is designed to be the core foundation of your regimen. It contains the most important active ingredients you need for healthier, more beautiful skin. 

You may choose to add your serum-moisturizer to your current regimen or replace your serums and moisturizers. During your consultation we will evaluate your current products and make some recommendations. For example, if you are prescribed tretinoin (the active ingredient of RetinA), we’ll recommend that you come off of any exfoliants because tretinoin is already a powerful and more natural exfoliator. Before you stop any prescriptions, we ask that you consult you with your prescribing doctors before discontinuing these medications.

Can I receive cosmetic treatment while using Veda Grace’s Rx Skincare?

Yes. Cosmetic treatments will enhance your results and your rex serum-moisturizer will preserve these results longer. However, it is very important that your Rx skincare and microtreatments are coordinated, so you can stop and restart your Rx skincare around particular treatments. Our approach is very well established for our combined Rx Skincare and Microtreatment clients. We automatically substitute in your pre- and post-procedure products. Any service provider you use should have a plan. If they want help putting together a program, they are more than welcome to email us at info@myvedagrace.com.

Do you offer samples?

Unfortunately not. Rx serum-moisturizers are made-to-order, personalized, prescription products. To make it easy to try our service, we made our membership month-to-month with the ability to cancel anytime for any reason without obligations.

How do I request a formulation change?

If your receiving Veda Grace from your own specialist, yon can contact them directly. Entering a new prescription takes seconds.

Health Related Q’s

What skin conditions does Veda Grace treat?

We have formulations that can treat almost any cosmetic skin condition. The most common skin concerns we treat are: 

  1. Aging
  2. Sun damage
  3. Fine lines
  4. Rough texture 
  5. Dryness 
  6. Redness
  7. Sensitivity 
  8. Rosacea  
  9. Acne
  10. Clogged pores
  11. Dark spots 
  12. Uneven complexion 
  13. Melasma
  14. Post-inflammatory hyperpigmentation
I’m pregnant or breast-feeding. Can I use Veda Grace?

Yes. Please let your specialist know you are pregnant or breastfeeding. When we receive your specialist’s prescription, we will formulate your serum-moisturizer to be safe during pregnancy and breast-feeding. 

I’m planning to get pregnant. Can I use Veda Grace?

Please let your specialist know you are planning to get pregnant. In general, there are two options to designing your serum-moisturizer. Either we can treat you as if you are pregnant or we can treat you as if you are not pregnant and change your formulation once you learn you are pregnant. Your specialist should discuss the pros and cons of each of these options with you, but we can help.

Orders 

How do I cancel my subscription?

The process is simple. Navigate to the “Account” menu and look for the “Subscription” section. Select the option to “Cancel.” Since this is a medical service and we are required by law to keep your record, your account will remain open and accessible, but your subscription will be inactive and you will not be charged.

Can I pause my subscription?

You may cancel or inactivate your subscription at any time. If you pause for longer than 3 months, you may be required to go through the consultation process again so we can be assured that your needs have not changed. 

What is your return policy?

By law, you cannot return or exchange prescriptions, but we can correct almost any issue. If we determine that it is in your best interest to seek care in-person and not with Veda Grace, we will absolutely refund your consultation fee.

Is shipping included?

If you are getting Veda Grace from your own specialist, shipping is not included.

What types of payment do you accept?

Credit, debit and gift cards

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